Direct Support Specialist
The DSS I is an entry level position and is an essential team member responsible for providing direct support to Supported Living consumers in their homes and the community. We assist Bridges consumers to be and do their own personal best and to have the best life experience possible.
Supervisors: Resource Manager, Coordinator or QAS
Essential Job Functions
Assure a clean, safe, comfortable, personalized, and friendly home for each consumer
Maintain standards as outlined by the Department of Mental Health, Medicaid Waiver, or other funding sources
Make sure that you understand the consumer’s yearly plan and that his or her goals are being met
Be on time and approve all schedule changes with immediate supervisor in a timely manner
Assure that all medical orders are followed and documented properly, according to Level I Medication administration guidelines
Provide protective oversight as needed and specified in the consumer’s yearly plan
Follow all Bridges and DMH policies regarding abuse and neglect reporting
Assure that the consumer receives immediate medical attention for any problem
Maintain knowledge of the consumer’s data book and records
Assist the consumer to eat nutritious meals based on his/her choices, resources, and PCP guidelines
Assist the consumer to live within his/her means and ensure that any purchases exceeding $100 are pre-approved in writing by the appropriate Coordinator, Case Manager or Director
With the exception of emergencies, please do not use consumer’s telephone for personal business
Maintain a valid and reliable automobile, valid driver’s license and current auto insurance and notify supervisor immediately of any changes in this regard
Transport consumer in your own automobile as needed
Be a good role model by demonstrating behaviors which support the consumer in being safe and healthy. For example, if you’re working with someone on a prescribed diet, refrain from eating fast food or junk food while with them and wash your hands frequently
At times you will work alone and other times alongside colleagues
Complete reasonable directives provided by your supervisor/Coordinator
Other Responsibilities and Paperwork
Complete all required training (See the reverse side of this page)
Complete all required shadowing and home specific in-services
Meet with the home’s RM on a monthly basis to discuss individual’s progress as a DSS
Maintain a kind, respectful professional relationship with the consumer and the ISL team
Make required entries in the documentation book in the consumer’s home
Obtain & review Bridges’ Employee Handbook, keeping updated on changes in policy/practice
Must provide current contact information to Bridges Administration and supervisor at all times and respond to phone calls, mailings, etc. within a reasonable amount of time
Be a positive and professional representative of Bridges while out in the community.
Perform other duties as assigned by Bridges
* Ability to use stairs, stand and walk for prolonged periods of time
* Ability to administer CPR, 1st aid and/or other life-saving techniques wherever/whenever required
* Ability to accompany consumers outside of the home
* Ability to bend and reach
* Ability to lift up to 50 lbs.
* Other physical requirements specified by consumer’s individual support needs
Community Support Specialist
A Community Support Specialist shall work directly with one or more individuals, providing individualized services to foster the attainment of skills and increased independence. This position can be either a part-time or full-time position with a flexible schedule. Community Support Specialists may work in any of the programs through which part-time support is provided.
Supervisors: Community Support Coordinator and Associate Director
Essential Job Functions
The specific goals, objectives and activities shall be determined jointly by the individual, the referring agency and any other involved parties.
Provide ongoing input as he/she becomes acquainted with the person being supported and his or her particular circumstances. The individual’s preferences and unique learning style should be respected, as should his or her ideas about the skills being learned.
Areas of support might include, but are not limited to: cooking, menu planning, shopping, laundry, cleaning, budgeting, check writing, banking, safety, coordinating medical appointments, using public transportation and accessing recreational or social activities.
Be responsible for submitting progress reports detailing activities toward goals and objectives.
Complete all required training (available through Bridges’ Training Network).
Maintain positive professional relationships with the individual supported and all parties involved.
Review and abide by the Bridges Employee Handbook, including updates.
Understand the specific expectations and requirements for each program.
Physical requirements: standing, walking, bending, reaching, lifting up to 30 pounds, occasional assistance with consumer chores as needed.
Qualifications & Training Requirements
High School Diploma or equivalent
Minimum of one year experience in related field
Reliable automobile, driver's license and current auto insurance